NEXUS kiosks at Canadian airports upgraded with facial recognition

October 30, 2019

The Canada Border Services Agency (CBSA) is pleased to inform you that it will be modernizing the way NEXUS members are processed at Canadian airports. The existing NEXUS kiosks that use iris recognition technology will be replaced with new, modernized NEXUS kiosks that use facial verification technology. Vancouver International Airport will be the first to launch this new process in fall 2019, with other Canadian airports following in the ensuing months. These airports are:

  • Halifax Stanfield International Airport
  • Montréal Pierre Elliott Trudeau International Airport
  • Ottawa Macdonald-Cartier International Airport
  • Calgary International Airport
  • Edmonton International Airport
  • Toronto Pearson International Airport
  • Winnipeg James Armstrong Richardson International Airport
  • Billy Bishop Toronto City Airport

To facilitate the transition to facial biometrics, your cooperation is required. You will need your passport the first time you use a new kiosk. You will be prompted to upload your passport photograph during your first passage for storage and identity verification purposes. Members who do not have a passport will be referred to an officer for identity verification.

This modernization is intended to better serve NEXUS members travelling by air as facial biometric verification provides travellers with a simplified method of being identified. This initiative aligns the NEXUS program with international trends on traveller processing, and supports the CBSA’s goal to increase efficiencies without compromising security.

It is also important to note that declarations will not be completed at the new kiosks. If you have something to declare you must do so verbally, to an officer, at a clearly marked area in the customs hall after using the kiosk. For more information on a traveller’s duty to declare, please visit the CBSA I Declare webpage.

For more information on this initiative, including instructions on how to use the new NEXUS facial verification kiosks, please visit the NEXUS Air webpage.